1300 868 567
Cut Costs.
Close More Sales.
Delight Customers — with Real and AI Call Centre Agents.
Real People.
Smart AI.
Exceptional Results.
Combining real live call centre agents, cutting edge CRM techology and virtual AI agents to deliver the pinnacle in customer service and lead generation at the lowest costs.
FREE QUOTE
The Perfect Partnership: Real Agents + AI Technology
We believe the best results come from blending human personality with artificial intelligence efficiency.
At Imperatif Call Centre Partners, we’re redefining what a modern call centre can do. Based right here in Brisbane, we combine real, local agents with cutting-edge AI-powered technology to deliver results that boost satisfaction, generate leads, and grow your revenue — all at a fraction of traditional costs.
Real Agents
Our professional, friendly agents bring warmth, empathy, and proven sales techniques to every conversation.
AI Agents
Intelligent virtual agents handle repetitive tasks, qualify leads, and manage CRM workflows — so your human team can focus on what matters most.
Smart Systems
Our advanced CRM technologies track every lead, conversation, and conversion, giving you full visibility and measurable ROI.
Real Agents
Our professional, friendly agents bring warmth, empathy, and proven sales techniques to every conversation.
AI Agents
Intelligent virtual agents handle repetitive tasks, qualify leads, and manage CRM workflows — so your human team can focus on what matters most.
Smart Systems
Our advanced CRM technologies track every lead, conversation, and conversion, giving you full visibility and measurable ROI.
Hear how it works
Hear a real live call handled by Johnno, Brisbane Window & Solar Panel Cleanings custom AI agent who handles inbound calls when the team can't.
Here he is helping a caller to get answers to any questions and taking all his details so that the real team can get him booked in.
Johnno is able to seamlessly assist, get all the details, automate the details into the system effortlessly and as a seamless part of the team.
"I am really, really blown away by how the call centre team at Imperatif answer and process our calls but when the AI agents kick in during after hours and holidays to supplement, it's like magic."
John Smith, Brisbane Window & Solar Panel Cleaning
Real Agents & AI Project Example
The possibilities of how Imperatif can utilise our call centre serviced and AI to help you expand and grow your business are almost limitless however here is a short project guide.
Connect to your favorite tools
Get a Imperatif AI Agent Call
Try Imperatif
Get a personilsed
USES
At Imperatif Call Centre, we harness the power of AI call centre agents, experienced human agents, and smart CRM integrations to deliver seamless, data-driven customer service solutions. Our AI technology manages routine interactions with speed and consistency, while our real agents bring empathy, understanding, and persuasive communication to every conversation. Supported by intelligent CRM integrations, every call, message, and interaction is tracked and optimised in real time — ensuring personalised service, greater efficiency, and measurable results for your business.
Appointment Setting
At Imperatif Call Centre, we combine the best of both worlds — advanced AI call centre agents and experienced real call centre professionals — to deliver smarter, more efficient outbound appointment setting services.
Our AI agents handle routine outreach and data-driven follow-ups with speed and precision, while our human agents focus on meaningful conversations that build trust and convert prospects into qualified appointments. This hybrid approach ensures higher productivity, better customer engagement, and exceptional results at a lower cost.
Receptionist
We deliver seamless 24/7, 365-day reception services by combining the efficiency of AI call centre agents with the professionalism of real human agents.
Our AI technology ensures instant responses, accurate call routing, and consistent availability around the clock, while our live receptionists provide the warmth, understanding, and personal touch that customers value most. Together, they create a reliable, always-on reception solution that enhances customer experience and keeps your business connected every hour of the day, every day of the year.
Customer Support
Intelligent 24/7, 365-day call centre support services powered by a seamless blend of AI call centre agents, real human agents, and smart CRM integrations.
Our AI agents deliver instant responses and handle routine inquiries with precision, while our skilled human agents step in to manage complex or high-value interactions with empathy and expertise. Backed by integrated CRM systems, every interaction is personalised, tracked, and optimised for faster resolutions and improved customer satisfaction — ensuring your business delivers exceptional support at any time, day or night.
Concierge
Need to generate quality appointments for your business? Using a blend of AI outbound calls centre agents to make the initial calls and even warm transferring your new appointment to our real life sales team always generates great results.
Answering Service
Looking for a 24 hour, 365 days a year receptionist that can manage any of your calls, access any of your systems and book in appointments, its easy with Imperatifs AI and Call Centre blend.
Pricing That Suits You
Why not mix it up?
Lead Generation
$2000 . 00
/month
- Features List Item #1
- Features List Item #2
Starter
$100 . 00
/month
- Features List Item #1
- Features List Item #2
Starter
$100 . 00
/month
- Features List Item #1
- Features List Item #2
Frequently asked questions
How does AI call agents blending with real agents work?
It can be altered in a variety of different ways to suit our clients needs and budget. For instance, real agents can make or accept our clients inbound calls during normal business hours and AI agents performing the same inbound and outbound calls after hours.
How does we know the AI agents are performing to our standards?
All AI agents are carefully implemeneted in conjuction with our clients to only act and operate in the way our client wants.
What are the benefits of using both real and AI agents?
Our AI agents....
What type of services can AI agents perform?
Our AI agents....
Why should we have real agents and not just AI agents?
Our AI agents....
How can I have a free trial?
Our AI agents....
