100% Australian Owned & Operated

B2B Appointment Setting Services

Let's Book Qualified Sales Appointments In Your Calendar

Our appointment setters have helped thousands of companies drive new sales instantly by using our tried and tested appointment setting services.

Our outbound call centre services has been proven, time and time again, to be the most effective way of directly marketing to your target audience and getting your message heard by the key decision makers.

Our local call centre staff can expertly undertake outbound appointment setting calling to targeted businesses and supply consistent, high-quality, appointments for your sales teams to follow up and close, critical for the fundamental growth of your business.

FEATURED NATIONALLY ON
Channel 9 News

Real Results: Brisbane Window & Solar Cleaning

Data Collection

Filtered 2-3 level commercial buildings within 30km of Brisbane with a lot of high-glass surfaces.

Electronic Introduction

Sent a stylised email to prime the decision-makers introducing Brisbane Window Cleaning before the outbound call.

Real Human Engagement

The Imperatif appointment setting team made outbound calls to the decision makers and booked appointments

CALLS
0
APPOINTMENTS
0
NEW CLIENTS
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"We have been working with Imperatif for years now and are always amazed by the ongoing bookings we get. Sometimes we can barely keep up"

Colin McPhail
General Manager
Brisbane Window & Solar Panel Cleaning

What is Appointment Setting?

Appointment setting is a strategic outbound sales function where our appointment setting agents identify, contact and qualify potential prospects to schedule formal sales meetings.

Unlike standard lead generation, appointment setting focuses on creating a direct bridge between your sales team and high-intent decision-makers ensuring your closers only spend time on qualified opportunities.

Discovery

Identifying key accounts that match your ideal customer profile (ICP).

Engagement

Professional outreach focused on solving pain points.

Conversion

Securing a confirmed time on your sales rep's calendar.

Arranging face-to-face and phone appointments

Leave it to our professional appointment setters to get your prospects talking to your sales team, most effective for them to close a deal with your business, whether it be in person, online or via a webinar registration, we do it all.

Presenting your service in a benefit-led way

Our dedicated appointment setters focus on what’s important – getting more people talking and engaging with your business. To that end we take the time to really know your products and services well before we pick up the phone.

Collaboration, Quality Assurance & Training

We take a collaborative approach to all of our partnerships and that’s why we offer 100% call recordings for client quality assurance as well as arranging either an online or in person staff training session with our clients.

We Start the Conversation That Leads to Your Next Sale

At Imperatif Call Centre Partners, our highly trained outbound appointment setters act as a seamless extension of your business. 

With professional communication skills, proven call strategies and a strong focus on customer experience, our team connects with the right prospects and turns conversations into qualified sales appointments. 

We represent your brand with confidence and care, ensuring every call is purposeful, respectful and results-driven. 

Our outbound appointment setting helps your business build stronger pipelines and more opportunities to close deals, call by call.

Hear The Quality

Listen to a real B2B appointment setting call from Jo in our Brisbane team as she generates qualified appointments for a fleet/finance client. No hard sell, no scripts, just a professional, friendly conversation.

500 Calls

204 Bookings

158 Sales

Jo

Call Centre Operations Specialist

STAFF SPOTLIGHT

Meet the Team

Making the Calls

At Impératif, our solutions are powered by human expertise. Jo is a core member of our call centre operations, bringing a unique blend of academic insight, ideas and fun to the team.

MAMAMIA

Living the dream with two young toddlers and plans for a third...yes, I hate sleep!

Huge Gamer

I'm a huge gaming fan and can't stop playing RDR2...over and over and over.

AFL FANATIC

Originally from Melbourne, I'm a huge AFL fan...go DEES! (Maybe Lions...at a push)

I love learning about our clients. Not just ticking boxes, but getting to know their business and treating it like our own. It feels good knowing we’re helping them grow and giving their customers a great experience every day

Gus White
Gus White
Felton Industries
Felton Industries has engaged the services of Imperatif over a number of years now, always finding Chris, Paul and their team highly professional and market leaders in their field. Great work team Imperatif!
Glen Sharp
Glen Sharp
Mercedes-Benz Townsville
We partnered with Imperatif a few years ago and I am thrilled with the level of customer service, reporting and responsiveness of the team. Chris and Paul are always on hand to provide management support at the drop of a hat
Jake Magill
Jake Magill
National Seniors Australia
Great team and excellent service! We have worked with Chris, Paul and the team at Imperatif for many years and we are always impressed by the results, knowledge and professionalism. Highly recommend.

How Our B2B Setters Work

Our methodology is built on transparency, great data and Australian-based native communication.

01

Deep Training

Our Brisbane team undergoes extensive training on your specific product and industry nuances, becoming a seamless extension of your brand.

02

Strategic Outreach

We use a multi-touch approach (Phone & Email) to engage decision-makers, navigating gatekeepers with professional persistence

03

Real-Time Sync

Appointments are booked directly into your CRM (Salesforce, HubSpot, etc.) with a full brief of the prospect’s needs and current situation

What Makes a Qualified Appointment?

We don’t just fill calendars; we fuel revenue. Our validation process ensures every meeting is a genuine sales opportunity.

Budget

We confirm the prospect has allocated funds or is in an active procurement cycle to solve their problem

Verification Level High

Authority

We bypass gatekeepers to secure time with primary decision-makers or key stakeholders who can sign off.

Decision Maker Locked

Need

The appointment is based on an identified business pain point that your specific solution is designed to resolve.

Pain Point Identified

Timeline

We qualify urgency, ensuring the prospect is looking for a solution within a timeframe that matches your sales cycle

Actionable Window

PRO TIP:

We record all discovery calls so your reps can listen to the prospect's tone and objections before the meeting.

Real People, Real Conversations, Real Results

Imperatif’s quality appointment setting services always delivers results, our B2B & B2C outbound teams work hand in hand with your businesses to achieve your targets.

We act as an extension of your sales and marketing teams, dedicated to calling your prospects and generating quality sales leads appointments.

Our outbound call centre specialists are dedicated to ensuring you are only provided with the highest quality, qualified leads.

Let's Talk Growth

Experience the boutique difference. Discuss your requirements with our specialists today.

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THE FUTURE OF COMMUNICATION

The Perfect Blend of Human Connection and Artificial Intelligence

Imperatif combine real live call centre agents, cutting-edge CRM techology and virtual AI agents to deliver the pinnacle in customer service and lead generation at the lowest costs.

NATIONAL RECOGNITION

As Seen On
Channel 9 News

Impératif’s unique approach to B2B growth and local employment featured on national television.

Get an inside look at how Imperatif’s locally based team delivers professional, results-driven conversations that build trust, generate qualified opportunities and strengthen customer relationships. 

Imperatif demonstrates the power of keeping conversations in Australia