Imperatif Call Centre Partners are a state-of-the-art Australian outsourced contact centre and direct marketing company based in Brisbane however partnering with hundreds of companies from many different industries all over Australia.
We have been operating for over 15 years and are completely Australian owned and operated enjoying a niche in the market for locally owned boutique call centre services that have the resources to undertake large outsourced contact centre and business process outsourcing partnerships whilst still retaining the level of care you would expect from a smaller business.
Imperatif’s Outbound and Inbound Call Centre can help grow and satisfy your customer base as well as increase your revenue performance with our wealth of contact centre services and our outstanding proven direct marketing offerings. Call centre outsourcing, lead generation services, phone answering service and appointment setting are just some of the things we do best.
Let us demonstrate how you can grow your business and ensure full customer satisfaction with an effective outsourced call centre partner.
Customer Support Lines
Expert Call Centre Staff on hand to offer your customers the support they need.
Overflow Answering Service
Timely telephone answering of inbound calls to ensure no call goes unanswered.
Shopping Support
Providing online ordering support to all new and existing customers.
Market Research
Keep ahead of the competition with competitor analysis and measurement calls
Telemarketing
Increase revenue immediately with our expert TeleMarketing services.
Appointment Setting
Our appointments setters are class leading in generating quality bookings.
Lead Generation
Expert Call Centre Staff on hand to offer your customers the support they need.
Satisfaction Surveying
Ensuring customer satisfaction is recorded and measured for ongoing improvement.
Imperatif’s quality call centre services always delivers results, our call centre teams work hand in hand with your businesses to achieve your targets.
We act as an extension of your customer support, sales and marketing teams, dedicated to ensuring that when you partner with Imperatif you can be assured that our service is almost seamless from your own.
Take care of your customers and make sure every enquiry is looked after with the help of specialised inbound call centre services from Australia’s favourite call centre partners: Imperatif. Let our professional and experienced staff be the voice of your business and improve your customer satisfaction, with a fully customised service that effectively reflects your brand and expertise to your valued clients and customers.
A robust, reliable and scalable Customer Services operation is one of the most vital aspects of your company’s service offering, and your business will go from strength to strength if it’s done right through a dedicated call centre. If your Customer Services aren’t representative of your brand values, you threaten to destabilise the hard work and effort you’ve put in to build your business with a negative effect on sales, reputation and market share.
Maximise your business development and make sure every single potential sale is maximised by partnering with Australia’s most successful telemarketing organisation. Imperatif’s professional outbound call centre services only employ highly trained, trusted and reliable Australian outbound staff to increase customer satisfaction and generate the leads that jump start your sales.
Imperatif specialises in running outbound telemarketing campaigns such as cold calling, appointment setting, market research and database cleansing, as well as sales follow up calls. Unlike other telemarketing companies, we offer a comprehensive and tailored range of services to enhance your marketing campaigns ensuring we fully integrate into your sales cycle to produce the highest possible return on your investment marketing.
Imperatif Call Centre Partners have been featured on Channel 9 News in the past to discuss the importance of a professional call centre outsourced partner based in Australia.
Imperatif Call Centre Partners have been featured on Channel 9 News in the past to discuss the importance of a professional call centre outsourced partner based in Australia.
