AUTOMOTIVE LEAD GENERATION & APPOINMENT SETTING
Impératif understand the Australian automotive industry better than any other and have developed a raft of car dealership and manufacturer specific services designed and proven to generate leads and improve customer satisfaction.
The senior management group of Impératif hold over 20 years call centre experience within the automotive industry, specialising in all aspects of automotive customer management from initial sales lead management all the way through to end of warranty period telemarketing calls.
Our skills and experience in the industry has been earned via holding junior through to senior positions within major automotive organisations including Audi, Ford and Lexus. During these roles we successfully undertook a suite of customer management services such as loyalty campaigns, inbound concern resolution and outbound telemarketing.
Impératif‘s core services are designed specifically to be indispensable in the automotive industry in attraction, satisfaction and retention of customers. Since Impératif’s inception, we proudly partner with over 40 of Australia’s leading car dealerships, undertaking services that prove to increase car sales, service bookings, extended warranty purchases and customer satisfaction results.
Just some of the automotive specific services Imperatif currently undertake for Australian car dealership partners include: