Imperatif Call Centre –
As Seen on Channel 9
How Imperatif Works
We have a specialised understanding of the Australian automotive industry and have specifically tailored a number of car dealership and automotive manufacturer call centre services. We currently work with more than 40 of Australia’s leading car dealerships, increasing their car sales, service bookings, extended warranty purchases and customer satisfaction.
We understand that today’s competitive business market requires a different kind of processes – and a call centre outsourcing partner. Imperatif’s Australian call centre takes into account your company’s identity and market position and can reach more customers for you while always adhering to Australian Communications and Media Authority (ACMA) standards and requirements.
Impératif brings years of industry experience to the table. Chris and the team are great to work with. They keep great contact and went out of their way to accommodate our needs. They also provided insight beyond what we requested. Easy to get set up and going.
We get continual communication with all our customers each and every time they visit our dealerships and we are up to date on how good and sometime not so good their customer experience has been. This allows us have an immediate response to fix any issues.