Overflow / Out Of Hours Phone Answering Service

Imperatif’s professional phone answering service can supplement your own call centre services and Australian contact centre facilities. We offer extended opening hours and a greatly increased call capacity that is cost effective for you and increases the reach of your business day-to-day, even when you’re not there.

Our overflow and out of hours phone answering service perfectly aids a wide range of industry sectors that rely on being permanently available to their customers or clients.

Supplementing your own inbound call and contact centre facilities with Imperatif’s overflow and out of hours phone answering services can offer your business unprecedented flexibility to trade day and night, without working day and night.

We will ensure your business never misses another phone call. Whether you need a virtual receptionist available round the clock, or you only need the occasional out of hours inbound call answered, Imperatif are available to your customers all day, every day.

Every call will be answered in your company name by professional and well trained local agents, and will be delivered to you in a timely manner according to a pre-agreed protocol.

Find out how we can make a positive difference to your business. Contact Imperatif today for more information about our quality phone answering service Australia wide, to ensure your valuable customer calls never go unanswered again.